Sotos Class Actions

Anyone who knows me knows I have particularly strong view about small overcharges. I wrote an LLM thesis on the topic.[efn_note]”Keep The Change?: A behavioural approach to class action antipathy where losses are trivial” (2018) [pdf].[/efn_note] Here’s my thing: assuming companies deal with thousands or millions of customers, and assuming customers aren’t going to sue […]

Flynally. After years of airline passengers paying out of pocket for airlines’ delays and mistakes, the federal government has offered a glimmer of hope: new air passenger protection regulations. The aim is to ensure that customers are treated fairly throughout their journeys, level the playing field, and foster consumer confidence in airlines, according to the […]

Canadians send over a million electronic money transfers – over $360 million – each day. But, as CBC News reports, e-transfers may not be as secure as you think. Anne Hoover discovered this the hard way. She sent more than $1,700 by e-transfer to a friend, only to find that it was lost in transit. […]

On March 28, 2019, after filing for bankruptcy, discount airline WOW Air cancelled all operations and grounded flights leaving thousands of Canadian travellers stranded across Europe and North America. Without other options, Canadian travellers who booked return flights with WOW Air had to pay out of pocket to return home with no compensation from the […]

Social media powerhouses like Facebook seem to think that they do not have to follow Canadian advertising and privacy rules, and it’s starting to bother Canadian politicians. A new Canadian law would require online ad giants to keep records of partisan ads, including the source of the advertising. Rather than comply with the law, Google […]

On May 13, 2019, the Ontario Superior Court of Justice  granted judgment in a ground-breaking class action on behalf of Ontario consumers of “gift cards” who were charged illegal fees. Sotos LLP and Goldblatt Partners LLP jointly represent Representative Plaintiff, Joyce Bernstein against Peoples Trust Company (“PTC”).  Bernstein brought the case on behalf of consumers […]

Some fishy DNA results have drawn attention to food mislabelling in Canada. According to Global News, Dr. Jen McDonald and the students in her molecular biology course at Fanshawe College used DNA sequencing to fact-check how grocery stores and restaurants labelled their fish. Their results, which McDonald revealed on Twitter (@AwesomeBiota), were shocking. The students […]

Following the deaths of over 30 children in the last 10 years, Mattel has issued a recall of its popular Fisher-Price Rock ‘n Play Sleeper. Unfortunately, according to Global New, the recall does not apply to a similar product that is being sold in Canada. While Fisher-Price and the U.S. Consumer Product Safety Commission (CPSC) […]

Heinz recently released a new TV ad trying to win back the hearts of angered Canadians who felt betrayed by the condiment giant. In 2015, Heinz announced that it would move its Canadian ketchup-manufacturing operations from Leamington, Ontario to the U.S. Many Canadians believed Heinz was abandoning Leamington’s tomato farmers. John Skoczen, who worked as […]

After Global News reported the alarming experience of a Toronto man’s Hyundai sunroof suddenly shattering while driving on a highway,  numerous Hyundai owners have shared their similar experiences. Mark Barsoum, the driver of a 2017 Hyundai Tucson, was driving on Highway 427 in Toronto when his sunroof burst. In Calgary, Fartash Rezaei, a freelance photographer, […]