Bell Canada Prison Calls
This case seeks compensation for unconscionable telephone service rates charged by Bell Canada for calls from correctional facilities in Ontario. Bell is the exclusive provider of telephone services for incarcerated persons in Ontario correctional facilities.
Bell provides only one option for placing telephone calls from correctional facilities in Ontario: collect calls to landlines at exorbitant prices for anyone who accepts the calls. If the phone call is a long distance phone call, it costs in excess of $30.00. The maximum length of time for any phone call is twenty minutes.
The plaintiff alleges that Bell breached Ontario consumer protection and other laws by extracting exorbitant fees from individuals placing and accepting telephone calls from correctional facilities in Ontario since 2013.