What should I do if I received a letter from Equifax?
We are lawyers, not cyber-security financial experts. However, we have received concerned phone calls and e-mails from people who received letters from Equifax. Also, the class action can only provide you with money – it is not an adequate vehicle to take immediate steps to protect you. How are some ways you may be able to mitigate your risk?
- If you received a letter from Equifax, contact Transunion and Equifax to ask for a fraud alert to be put on your account.
- Ask for new credit cards and bank cards to be issued.
- We understand that Services Canada will not issue you a new SIN unless there is actual evidence of financial fraud. Risk of fraud simply because you received a letter from Equifax is not sufficient.